Second, enter the from name; the name you want the email to appear sent from (e.g., Your Community Name)
Third, enter the reply-to email address you want any replies to be directed to. This can be the same as your from email or it can be to an administrator in charge of your community's CAD/MDT. (e.g., [email protected])
Finishing up setup
Once you have entered the proper information and clicked the Create Custom Email Record button, you will be sent an email asking you to verify your email. The email will look like the following.
The email will come from our email service provider (ESP), Postmark. The email address it is sent from is [email protected]
If you have any trouble setting this up, reach out to our customer experience team at [email protected].
Taking it a step further
You can take this a step further and ensure all emails sent from your custom email via Terminal are making it to your community's inbox by verifying your domain by adding a TXT record and CNAME record.
To get the TXT and CNAME records, please contact our customer experience team at [email protected].
Removing your domain after setup
At this time, you cannot remove your domain after you have set it up. Currently, the only way to remove your domain after setup is to reach out to our customer experience team here.
Was this article helpful?
We hope that this documentation article was helpful! You can leave feedback about it at the bottom of the page with the different smiley faces. If you need additional assistance, please send us a message here.